Welcome to the Dispute Resolution Consortium
Since 1993, John Jay College of Criminal Justice has housed the City University of New York Dispute Resolution Consortium (CUNY DRC), a university based academic center which serves as a comprehensive coordinating mechanism to advance research and innovative program development throughout the City University as well as the New York City metropolitan area. Read More
CUNY Dispute Resolution Consortium
John Jay College of Criminal Justice
899 Tenth Avenue, Suite 520
New York, NY 10019
T: (212) 237-8692 F: (212) 237-8941
Email: dispute@jjay.cuny.edu
Make Talk Work®
Bookmarks
The Make Talk Work® bookmark project consists of 24 bookmarks with tips on effective ways to manage talk with others. The bookmarks have been designed to provide the public with simple messages which draw on complex dispute resolution principles and processes. Regardless of the processes or techniques used by dispute resolvers, all dispute resolvers help to make talk work between and among individuals and groups. Since 9/11, the CUNY DRC has spearheaded a variety of public awareness educational projects as part of its Make Talk Work® initiative. All of the projects have been partnerships between the academic community and dispute resolution professionals. For the bookmark project, the partnership included the CUNY DRCand dispute resolvers in NYC with graphics designed by Susan Spivack and funding by the JAMS Foundation.
For information on how to order complimentary bookmarks or to purchase, click here.
For images of the bookmarks, click here or click on the individual bookmarks below.
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Make Talk Work®
Second International Video Competition
ANNOUNCEMENT OF WINNERS

funded by the
GRAND PRIZE WINNER
Emil James Mijares
Eros Anthony Arbilon
Marianne Lim
(Philippines)
To view all of the winning videos,
click here.
The City University of New York Dispute Resolution Consortium (CUNY DRC) at John Jay College of Criminal Justice-CUNY, is pleased to announce the winners of its 2009 Make Talk Work® International Video Competition. This video project, which was funded by the JAMS Foundation, seeks to increase public awareness about dispute resolution through the use of short videos of up to 60 seconds featuring any of the themes in the CUNY DRC's 24 Make Talk Work® bookmarks. The bookmarks, also funded by the JAMS Foundation, were created by the CUNY DRC and dispute resolvers in New York City with images designed by Susan Spivack. The terrific videos demonstrate how creative visual messages focusing on how to better understand and manage conflicts, differences and misunderstandings can be of value for people around the world. This is the second year that the CUNY DRC has sponsored this groundbreaking competition. All of the videos are posted on YouTube along with the winners of the first competition.
For the list of winners, please click here. The Grand Prize winner received $3,000, the First Prize Winner in each category received $1,500, Second Prize in each category received $1,000, Third Prize in each category received $500, and Honorable Mentions received $250
To view all of the winning videos, click here.
For Second International Video Competition information, go to:
http://johnjay.jjay.cuny.edu/dispute/
competition.asp
To download a copy of the Competition Flyer, click here.
For the list of the First International Video Competition ten winning film titles and their filmmakers, go to:
http://johnjay.jjay.cuny.edu/dispute/Compeitition
_winners.asp
To view the ten winning videos of the Make Talk Work® First International Video Competition on YouTube, go to:
www.youtube.com/user/johnjaydisputeres

This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.
Monthly NYC Roundtable
NYC-DR Monthly Breakfast Meeting at John Jay College
Date and Time:
First Thursday of each month, 8am
Thursday, July 2, 2009
Time: 8:00 am - 9:30 am
Speaker: Camilo Azcarate is Manager of Mediation Services at the World Bank and the former Ombudsman at Princeton University.
Central to the mission of the World Bank Group (IBRD, IDA, IFC and MIGA) in addition to building the most effective global institution to fight poverty, is a commitment to provide a workplace culture that values staff and diversity and promotes mutual trust and teamwork. Mediation is a critical element of that commitment. The Office of Mediation Services is part of the Bank’s Conflict Resolution System, which also includes services offered by the Ombuds Office and the Peer Review Panel. Currently, the Office of Mediation Services is planning an expansion of its services to the Bank’s country offices, approximately 140 of them around the world. The challenges of designing and implementing such program include the expectations that different cultures around the world have about how to handle conflict in the workplace, the characteristics of the process and the role of the mediator, among others. The purpose of this conversation is to explore ways in which program designers, administrators and mediators can adapt to these different expectations.
Place:
John Jay College of Criminal Justice
899 Tenth Avenue [between 58th and 59th Streets], Room 610
New York, NY 10019
Click here for a map
Information:
Monthly city-wide Roundtable Breakfast Meeting focusing on specific concerns of interest to those in the New York City Dispute Resolution field. All dispute resolution scholars and practitioners are invited. There is no charge for breakfast meetings, but RSVP is highly recommended. For information on speakers and summaries of each breakfast meeting, subscribe to the NYC-DR listserv.
For more information, please contact Julie Denny, ACRGNY President:
Email: acrgnyinfo@aol.com
