John Jay College - Department of Information Technology
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Phone System
       

Telecommunications maintains the College's Phonemail, telephone system, handles repairs to damaged telephone equipment, and completes any moves, adds or changes to staff and department extensions. It also maintains the online and printed directories for the faculty and staff.


        Telephone System Video Clips

       
Voice Mail System Basic Telephone Functions Advanced Functions Non Display Phones Transferring Calls



Let us know how DoIT can better serve you or your technical needs at the college.
Send us your comments, suggestions and opinions about our services.

Learn more about our PBX upgrade and Voice Over Internet Protocol(VoIP) Project


Global Voice Mail Procedure

To send a global voice mail to the entire campus please follow the instructions below:

  1. Send an email to the helpdesk at helpdesk@jjay.cuny.edu- it should contain the message you want to broadcast word for word with an explanation of what it is for.
  2. The helpdesk will get the proper authorization and notify you by phone or email, depending on the way you ask us to contact you
  3. once you receive authorization you can post the message following these directions:
    • dial 8537–from inside John Jay College
    • 1-212-237-8537–from outside John Jay College
    • leave message and hang up
  4. After you post your message, call extension 8200 or email the helpdesk at helpdesk@jjay.cuny.edu and we will broadcast the message.

Please note:

  1. Messages should be brief and to the point (max 75 words).
  2. Messages will be broadcast only after proper authorization is attained by our telecommunications department.
  3. The time it takes to broadcast a message will vary.

 




LINKS

Telecommunication System Upgrade







Yes, We Can...DoIT!