The ONE STOP at John Jay College of Criminal Justice opened its doors April 16 th , 2007. It is located in the lobby of the North Hall Building. The ONE STOP is a fairly new concept in higher education where services are consolidated; therefore allowing the students to conduct multiple department functions in one central location.
The ONE STOP at John Jay College provides Admissions, Bursar, Registrar, as well as Financial Aid, and Testing services and functions in one convenient location. The ONE STOP is a fast paced, high volume office that provides friendly, quality, and accurate information to students, faculty, staff and the community in general. We are the face of John Jay to anyone that walks into the North Hall building seeking assistance.
The staff is highly trained in all areas of Enrollment Management. The ONE STOP staff keeps abreast not only of constantly changing Federal and State Financial Aid regulations, but also Registrar, Admissions, Testing and Bursar policies and developments. Customer service skills training is of the utmost importance in maintaining a high level of quality customer service in a student centered operation. Training in this area is ongoing for all staff members because we are committed to quality service. We assist students with general questions and information, as well as more involved transactions. We look forward to helping make your experience at John Jay College of Criminal Justice a positive and rewarding one.
Please feel free to email us at ONESTOP@jjay.cuny.edu with suggestion, comments or questions, we value your input.
*Please note office hours vary depending on the academic calendar.
Please meet our ONE STOP Enrollment Specialists :
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Sean C. Julie – worked as an Environmental Auditor for 6 years, prior to joining the ONE STOP team 2 years ago. He was a Staff Sergeant in the U.S. Air Force for 8 years, and is currently pursuing a degree in Public Administration with a concentration in Inspector General.
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Angelos Smiley – is a graduate from John Jay College with a Bachelor’s of Arts Degree in Forensic Psychology. He has worked as a College Assistant for both The John Jay College Liberty Partnership Program and The John Jay College, New York City Police Certificate Program. Angelo will go on to Graduate school to pursue a Master’s Degree in Mental Health in the fall 2008 semester.
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Luis G. Ortiz - has studied Culinary Arts and had 8 years of experience working at a Business Office at another CUNY institution. He also worked in our John Jay College Call Center before joining us at ONE STOP. He is presently pursing a bachelor's degree in Construction Management at NYC College of Technology.
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Nicole J. Rios – has an associates degree in Human Services: Mental Health from LaGuardia Community College and a bachelor's degree in Deviant Behavior and Social Control from John Jay College. She previously worked at the Call Center and is currently applying to graduate schools.
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Brandon A. Ramos – worked for several years in the Police Studies program prior to coming to the ONE STOP team. He has a degree in Web Design and presently also teaches Mixed Martial Arts. He is an entrepreneur and has started his own retail athletic wear clothing company.
ONE STOP & Call Center Supervisory Staff :
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Ariel Del Rosario, Assistant Coordinator of ONE STOP - has an associate’s degree in Liberal Arts & Sciences from Morrisville State University & a bachelor of science in Applied Economics & Management from Cornell University. He has experience in the non-profit sector and in the real estate sector.
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Nilsa Lam, Coordinator of ONE STOP - has a bachelor's degree in Criminology from John Jay and is pursuing her Masters in Public Administration also at John Jay College . Prior to joining the ONE STOP team she worked for 4 years in various capacities at John Jay College .
Marisol Marrero, Director of ONE STOP Services - has extensive experience in higher education. Her educational background includes degrees in Psychology and Counseling from Hunter College , as well as a MS.Ed in Higher Education Administration from Baruch College .
