The ONE STOP Services area at John Jay College of Criminal Justice opened its doors April 16th, 2007. It is located in the lobby of the North Hall Building. The ONE STOP is a fairly new concept in higher education where services are consolidated; therefore allowing the students to conduct multiple department functions in one central location.
The ONE STOP at John Jay College provides Admissions, Bursar, Registrar, as well as Financial Aid, and Testing services and functions in one convenient location. The ONE STOP is a fast paced, high volume office that provides friendly, quality, and accurate in person information to students, faculty, staff and the community in general. We are the face of John Jay to anyone that walks into the North Hall building seeking assistance.
The Enrollment Management Call Center has been operational for three years and is an extension of the ONE STOP Services area. Assistance to students is provided via the phone at (212) 663-7867or through email at onestop@jjay.cuny.edu
The staffs in both areas are highly trained in all areas of Enrollment Management. They keep abreast not only of constantly changing Federal and State Financial Aid regulations, but also Registrar, Admissions, Testing and Bursar policies and developments. Customer service skills training is of the utmost importance in maintaining a high level of quality customer service in a student centered operation. Training in this area is ongoing for all staff members because we are committed to quality service. We assist students with general questions and information, as well as more involved transactions. We look forward to helping make your experience at John Jay College of Criminal Justice a positive and rewarding one.
Please feel free to email us at ONESTOP@jjay.cuny.edu with suggestion, comments or questions, we value your input.
-
Crystal Braithwaite – is pursuing Bachelors in Forensic Science with a focus in Criminalistics. She has an enviable GPA, and her long range career goal is to be a forensic scientist analyzing trace evidence. She is a Sunday school teacher and volunteers as a youth leader at her church. She also enjoys reading Japanese comic books.
-
Josie Ann DaSantos – is presently pursuing a Bachelors degree at John Jay with a concentration in Judicial Studies. She has an Associate’s degree in English from a college in the West Indies. She has a background in banking and as an administrative assistant. She has great computer and customer relation skills.
-
Deanna Decillis - has experience working with the Disabled Student’s Office at Brooklyn College. She has great people skills and enjoys assisting students.
-
Sharon Moura – is a college graduate from Barry University in Florida with a degree in Psychology. She also has experience working as a translator/transcriber for Telemundo Studios. She prides herself in her ability to multi task and in her bilingual communication skills.
-
Cori J. Stone – is majoring in Psychology at Lehman College, and intends to specialize in Forensics. Her interests are shopping, traveling, and helping others. She is very caring and has great customer service skills. Her favorite pastime is being with family and friends.
-
David Rivas – is an English major at John Jay College. His career goal is to eventually go into teaching. He worked as a Security Officer at John Jay for some time, and genuinely enjoys helping others. In his spare time he likes to draw, play with his Yorkshire terrier and occasionally play his guitar.
-
Dominick Ciaccia - is currently pursuing a degree in Criminal Justice Administration at John Jay. He previously worked at our Enrollment Management Call Center before joining the ONE STOP Services area team.
-
Brandon A. Ramos - worked for several years in the Police Studies program prior to coming to the ONE STOP team. He has a degree in Web Design and presently also teaches Mixed Martial Arts. He is an entrepreneur and has started his own retail athletic wear clothing company.
Nicole J. Rios - has an Associate’s degree in Human Services: Mental Health from LaGuardia Community College and a Bachelor's degree in Deviant Behavior and Social Control from John Jay College. She is presently applying to graduate schools to further her studies. She enjoys music and spending time with family and friends.
Lorena E. Rivas – is presently pursuing a degree in Forensic Psychology at John Jay College. Ms. Rivas has an extensive background in retail which has served her well in developing her customer service skills at John Jay. She is very active in her church and community. She enjoys music, reading and spending time with family in her spare time.
Sharlaine L. Taylor – is a Pre Law student at City College. She has a background working in the non-profit sector assisting people with disabilities. She enjoys going to the movies, listening to music, reading and socializing with friends.
