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Request a Transcript

Students, graduates and former students may request copies of their transcripts in three ways, ONLINE, IN PERSON or BY MAIL. Requests, whether online, in person or by mail, are processed in the order received. Transcripts are processed within 5 to 10 working days from our date of receipt. For students who attended John Jay College prior to 1996, transcript requests may take beyond the normal 5-10 working days from our date of receipt. We apologize for any inconvenience and delay this may cause.

There are two kinds of transcripts:Student Copies and Official Copies. Student Copies are unofficial copies that the student can request for his or her own records. Official Copies are not given directly to students. They must be prepared and processed in the order received. Sealed Official transcripts mailed to students are stamped "Issued to Student".


STOPS: A transcript will not be sent if the student has any "stops" on the record (i.e. Bursar, Library, Financial Aid, etc.). The "stop" must be removed (by the student) before any transcript can be sent.


ONLINE

Both official and student copies may be ordered online for your convenience. John Jay College of Criminal Justice has retained Credentials Inc. to accept transcript orders over the Internet. Students ordering over the Internet will receive official or student copy transcripts within 5 to 10 working days. The regular transcript fee charged by JJC is $7.00 per transcript. There is an additional fee of $1.75 for user of this online service. Official transcripts mailed directly to CUNY Colleges are free plus $1.75 per transcript online service.

To utilize the online service, student will need to have their social security number, telephone number, a valid major credit card (Visa, Master Card, American Express or Discover) and the name and address of the party they are sending the transcript to. Remember, a transcript can not be processed with any "stops" on the record (i.e. Bursar, Library, Financial Aid, etc.).

Credentials Inc.
Order your transcript online

Check the status of your online order

IN PERSON

Go to the One Stop Services (Mondays, Tuesdays, Wednesdays, and Thursdays from 9:00AM to 6:45PM; Fridays from 9:00AM to 3:00PM. Bring a photo ID and $7 cash or a check or money order made payable to John Jay College. Student copies and non-CUNY official copies are $7.00 per transcript.

Please note: that "Official" transcripts are not given directly to students unless you bring documentation (i.e. employment or education application) that specifies hand delivery by the applicant.  
It remains the case, however, that even these requests, whether in person or by mail, are processed in the order received and are mailed to the requestor within 5 to 10 working days from our date of receipt.

BY MAIL

Download the Transcript Application by clicking here (Requires Acrobat Reader, which you can get by clicking here ) and mail it along with a check or money order for the appropriate fee to:

Registrar's Office
Att: Transcript Request
445 West 59th Street
New York, NY 10019.

Be sure you provide either your email address (so we can acknowledge receipt), or include both a copy of the filled-out form and a self-addressed stamped envelope (SASE).

Submitted forms that include neither a SASE nor an email address will be processed, but cannot be acknowledged.

IN PERSON or BY MAIL: EXPRESS OPTION: If the person requesting a transcript provides either a USPS postage-paid express mail envelope or a USPS postage-paid 2-day priority mail envelope, the transcript will be sent out no later than the next business day.

If you requested a transcript online: please call Credentials Inc. at (800) 646-1858. For all other transcript inquiries: please call (212) 237-8986.