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Request a Transcript

Students, graduates and former students may request copies of their transcripts in three ways, ONLINE, IN PERSON or BY MAIL.

Requests made online, in person or by mail, are processed in the order received. Transcript service turnaround times are related to processing only. Transcript requests submitted for students who attended John Jay College prior to 1996, may require additional time for processing. We apologize for any inconvenience and delay this may cause.

There are two kinds of transcripts:Student Copies and Official Copies. Student Copies are unofficial copies that the student can request for his or her own records. Official Copies are not given directly to students. They must be prepared and processed in the order received. When proper documentation is submitted with the trancript requests, Sealed Official transcripts are mailed to students with stamp bearing "Issued to Student".


STOPS: A transcript will not be sent if the student has any "stops" on the record (i.e. Bursar, Library, Financial Aid, etc.). The "stop" must be removed (by the student) before any transcript can be sent.


ONLINE

Both official and student copies may be ordered online for your convenience. John Jay College of Criminal Justice has retained Credentials Inc. to accept transcript orders over the Internet. Students ordering over the Internet will receive official or student copy transcripts within 5 to 10 working days. The regular transcript fee charged by JJC is $7.00 per transcript. There is an additional fee of $1.75 for user of this online service. Official transcripts mailed directly to CUNY Colleges are free plus $1.75 per transcript online service.

To utilize the online service, student will need to have their social security number, telephone number, a valid major credit card (Visa, Master Card, American Express or Discover) and the name and address of the party they are sending the transcript to. Remember, a transcript cannot be processed with any "stops" on the record (i.e. Bursar, Library, Financial Aid, etc.).

Credentials Inc.
Order your transcript online

Check the status of your online order

IN PERSON

Walk-in to One Stop Services (Monday, Tuesday, Wednesday, Thursday from 9:00AM to 6:45PM and Friday from 9:00AM to 12:00PM). Always bring photo ID and $7 if paying cash. Checks or money orders are payable to John Jay College. Student copies and non-CUNY official copies are $7.00 per transcript.

Please note: that "Official" transcripts are not given directly to students unless you bring documentation (i.e. employment or education application) that specifies hand delivery by the applicant.  
It remains the case, however, that even these requests, whether in person or by mail, are processed in the order received and mailed to the requestor.

BY MAIL

Download the Transcript Application by clicking here (Requires Acrobat Reader, which you can get by clicking here ) and mail it along with a check or money order for the appropriate fee to:

Registrar's Office
Att: Transcript Request
445 West 59th Street
New York, NY 10019.

Be sure you provide either your email address (so we can acknowledge receipt), or include both a copy of the filled-out form and a self-addressed stamped envelope (SASE).

Submitted forms that include neither a SASE nor an email address will be processed, but cannot be acknowledged.

IN PERSON or BY MAIL: EXPRESS OPTION: If the person requesting a transcript provides either a USPS postage-paid express mail envelope or a USPS postage-paid 2-day priority mail envelope, the transcript will be sent out no later than the next business day.

If you requested a transcript online: please call Credentials Inc. at (800) 646-1858. For all other transcript inquiries: please call (212) 237-8986.